Terms & Conditions

Encorecarehomes.co.uk website usage terms and conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Encore Care Homes Ltd’s relationship with you in relation to this website.

The term Encore Care Homes Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Encore Care Homes Ltd, 170 Charminster Road, Bournemouth. Dorset. BH8 9RL. Our company registration number is 10184634.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on this site. The changes will apply to the use of this website after we have given notice. If you do not wish to accept the new terms and conditions you should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new terms and conditions.

Registration

Please ensure that the details provided by you on registration or at any time are correct and complete.

Please inform us of any changes to the information that you provided when registering by updating your personal details.

Password and security

When you register to use the website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately.

If we have reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account in accordance with the provisions below.

Restrictions

You may not use this website for any of the following purposes:

disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
gaining unauthorised access to other computer systems
interfering with any other person's use or enjoyment of the website
breaching any laws concerning the use of public telecommunications networks
interfering or disrupting networks or web sites connected to the website
making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner
we reserve the right to refuse to post material on the website or to remove material already posted on the website.

You will indemnify us against all losses, liabilities, costs and expenses suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

any claim by any third party that the use of the website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
any claim by any third party that the use of the website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the website by you.

Our right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the website.

The suspension or cancellation of your registration and your right to use the website shall not affect either party's rights or liabilities.

These Terms and Conditions shall survive cancellation.

Warranties and Liability

The website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the internet.

The website provides content from other internet sites or resources and while we try to ensure that material included on the website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website. If we are informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of the website with any of your equipment, software or telecommunications links
technical problems including errors or interruptions of the website
unsuitability, unreliability or inaccuracy of the website
inadequacy of the website to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the website.

Nothing in these Terms and Conditions shall exclude our liability for personal injury or death caused by our negligence.

Third Party Websites and Information on our Website

Where we provide you with any information on our website, this will be based on the information at the time of being published. It is your responsibility to ensure the information is correct when expressing interest or as part of any transaction with Encore Care Homes. Nothing in these terms in any way excludes or limits our liability for negligence causing death or personal injury or for fraudulent misrepresentation.

Whilst we have taken reasonable steps to ensure the accuracy, currency, correctness and completeness of the information contained on the website, we do not check, review, monitor, verify or endorse any information, content, material or data collected from or provided by third parties which is displayed on or is otherwise available from this website or any third party websites which you can access from this website. We are not responsible to you for any loss, damage or injury you may suffer or incur in connection with such information, content, material or data. It is your responsibility to check that such information, content, material or data is accurate, current, correct and complete.

This website may contain links to websites of third parties. You must form your own view as to the suitability of such website and their own terms and conditions.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our website.

Links to downloadable software websites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with your use of this website which is caused by any event beyond our reasonable control including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others.

We are not responsible to you for any losses or damage you may suffer caused by any distributed denial-of-service attack, or any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful and which may infect, contaminate or damage your computer equipment or computer programs, or cause damage to software or damage to or loss of data unless caused by our negligence. You should ensure that you use appropriate virus checking software.

Availability of the website

We make no promise that the services at the website will meet your requirements. We cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to us immediately.

Your access to the website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.

Trademarks and copyright

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Encore Care Homes names, images and logos identifying Encore Care Home and their products and services are subject to copyright, design rights and trademarks of Encore Care Homes.

In particular no one may use a part of our website on any other website, or link any other website to our website, without our prior written permission. If you use our website in breach of these Terms your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made If you have any concerns about material which appears on our website please contact us.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

If you breach these terms and conditions and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the terms and conditions.

We shall not be responsible for any breach of these terms and conditions caused by circumstances beyond our control.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.